These terms cover pro.vng.lol — the panel where you buy, view and cancel a Void Network PRO subscription — and the PRO subscription itself. By signing in with Discord or completing a purchase, you agree to them. If you do not agree, do not buy PRO.
Void Network PRO is a recurring subscription. While it is active, a bot operated by Void Network grants your Discord account the PRO role in the Void Network Discord server, and that role is what unlocks PRO features across Void Network.
PRO is an optional extra. Void Network itself stays free — PRO is not a licence to resell, not a physical product, and not a transfer of ownership of anything. You are paying for continued access to features for as long as the subscription is active.
PRO is delivered to the Discord username attached to the subscription, not to an email address. When you sign in with Discord, the panel attaches your username to the checkout automatically. That is the recommended route.
The panel also offers a manual purchase that sends you to raw Stripe checkout, where you type your Discord username into a field yourself. If you mistype it, leave it blank, or type someone else's, the bot has no way to match the payment to you.
A mistyped username means no PRO role until it is corrected by hand. If that happens, open a ticket in the Discord server — we will fix it. Please do not open a chargeback.
If you change your Discord username later, tell us so the record can be updated, otherwise a later sync may not recognise you.
Delivery is automatic. A bot checks Stripe roughly once a minute and reconciles the PRO role against live subscription data: active subscribers get the role, and accounts whose subscription has ended lose it.
Because delivery depends on Discord and Stripe, it can lag by a few minutes. If your role has not arrived after a reasonable wait, open a ticket rather than paying twice.
Delivery also requires that you are still in the Void Network Discord server. If you leave the server, or are banned from it, the role cannot be held for you — but your subscription keeps billing until you cancel it. Cancel first, then leave.
You can cancel at any time, yourself, from the dashboard on this site — sign in with Discord and press Cancel Subscription. No ticket, no waiting on a human.
Because PRO is a digital benefit delivered immediately, payments already taken are not refunded, including the payment for the period during which you cancel. Cancelling stops the next charge; it does not reverse the last one.
We will still make it right where the fault is ours. Contact us in the Discord server if:
Refunds outside those cases are at our discretion. Any statutory rights that cannot be waived where you live are unaffected by this section.
Opening a chargeback or payment dispute instead of contacting us results in immediate and permanent loss of PRO, and may result in a ban from the Void Network Discord server. Talk to us first — we would much rather fix the problem than lose you.
PRO is for one person: the Discord account it is attached to. You agree not to:
We may suspend or end PRO access, without refund, if you breach these terms, open a chargeback, commit payment fraud, are banned from the Void Network Discord server, or if we are required to by Discord, Stripe, or the law.
We may also discontinue PRO, or any individual PRO feature, at any time. If we retire PRO altogether we will stop new charges and let existing subscriptions run out the period they have paid for.
The panel and PRO features are provided as is and as available. We do not promise uninterrupted uptime, and PRO features may be added, changed or removed as Void Network changes.
This service depends on third parties we do not control — Discord (sign-in and role delivery), Stripe (payments) and Vercel (hosting). An outage or policy change at any of them can interrupt PRO, and that is not a breach of these terms on our part.
Void Network is not affiliated with, endorsed by, or sponsored by Discord Inc. or Stripe, Inc. Their names appear here only to describe how this service works.
To the maximum extent the law allows, Void Network is not liable for indirect, incidental or consequential loss arising from PRO or from this panel. Where liability cannot be excluded, it is limited to the total amount you paid us in the three months before the claim.
These terms may be updated. The date at the top of this page always shows the current version, and material changes are announced in the Void Network Discord server. Continuing to hold or renew a PRO subscription after a change means you accept the updated terms; if you do not, cancel before your next renewal.
Billing questions, missing roles, mistyped usernames and anything else about PRO go through the Void Network Discord server: discord.gg/JUjV8JrXqp. Open a ticket and include your Discord username and the date of the charge.